Terms and Conditions

1. Acceptance of Terms

By accessing maclogisystems, purchasing a software service, or using any solution, module, wallet, support, or related online service provided through this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website or complete a purchase.

2. Software Services

maclogisystems provides software services, subscriptions, modules, implementation assistance, support, training, and related digital services. Services are delivered electronically through user accounts, online access, remote support, or other digital delivery methods. No physical shipment is involved unless expressly stated in a written agreement.

3. Account and User Responsibilities

• You are responsible for providing accurate registration, billing, and contact information.
• You must keep your login credentials confidential and notify us immediately of unauthorized use.
• You agree to use the services only for lawful business purposes and in accordance with applicable laws.
• You must not attempt to copy, reverse engineer, disrupt, resell, or misuse the services unless expressly authorized in writing.

4. Pricing, Payments, and Taxes

Prices are displayed on the website or communicated in writing before purchase. Payments may be processed through authorized payment gateways, including CCAvenue, wallet balance, or other available methods. Applicable taxes, gateway charges, or government levies may be added as required by law.

A payment is considered successful only after confirmation from the payment gateway or our system records. If a payment is debited but not reflected, please contact support with the transaction reference so that it can be verified with the payment gateway or bank.

5. Service Activation and Delivery

Purchased software services are normally activated electronically after successful payment and internal verification. Activation timelines may vary depending on the selected solution, customization requirements, documentation, user onboarding, or payment confirmation status.

6. Subscription, Renewal, and Usage

Subscription-based services are valid for the selected service period. Renewals, upgrades, downgrades, replacements, and service changes may be governed by availability, pricing, and eligibility rules shown during checkout or communicated by our team.

7. Support and Maintenance

Support is provided through the available support channels, including contact forms, chat, email, phone, or remote assistance. Support scope may vary by service plan and does not include third-party systems, customer infrastructure issues, or custom work unless separately agreed.

8. Intellectual Property

All software, designs, content, trademarks, logos, documentation, and related materials remain the property of maclogisystems or its licensors. You receive a limited, non-transferable right to use the purchased services according to the selected plan.

9. Data and Privacy

We process customer information for account management, billing, service delivery, support, security, compliance, and communication. Please review our Privacy Policy for details on how information is handled.

10. Limitation of Liability

To the maximum extent permitted by law, maclogisystems is not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, business opportunities, or service interruption arising from the use of the services.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page and will apply from the date of publication unless otherwise stated.

12. Contact Information

For questions about these Terms and Conditions, please contact us through the Contact Us page.